PHSKY's Privacy Policy
This privacy policy explains how PHSKY collects, uses, and protects your personal information — we keep everything transparent and simple for you to understand.
We firmly believe that every player has the right to complete control over their personal data.
256-Bit SSL Encryption
Every detail you share with PHSKY is guarded by bank-grade 256-bit SSL encryption. Whether you’re logging in or making a payment, all data travels through a safe, encrypted tunnel.
Your Data Is Never Sold to Third Parties
PHSKY will not sell your personal information to any third party, ever. Your data is used only for service improvements and to meet legal requirements.
Secure Data Storage
Your information is kept on encrypted servers at all times. PHSKY conducts routine security audits, penetration testing, and 24/7 monitoring to keep data protection at the highest standard.
No Unauthorized Access
Only authorized employees can view your account information, and only for specific purposes. Every access within PHSKY is logged and reviewed regularly.
Right to Delete Your Data
You may request PHSKY to delete your personal information at any time. Unless restricted by law, we will fulfill your request within 30 days.
Marketing Opt-Out
If you don’t want to receive promotional messages from PHSKY, you can opt out at any time. We fully respect your choice.
Table of Contents
By continuing to use the PHSKY platform, you are giving your consent to the terms of this privacy policy. The policy applies across the PHSKY website, the mobile app, and every other service that falls under the brand.
01 Introduction and Applicability
PHSKY operates as a trusted online gaming platform in the Philippines, with its official site at https://phsky.skin. The privacy of our members sits at the very top of our priorities. This privacy policy explains, step by step, how PHSKY collects, keeps, uses, and shields your personal data.
This privacy policy covers all PHSKY digital touchpoints, including the official website, the mobile app, live chat support, and email communications. We strongly suggest that you read this policy in full before you start using any PHSKY service.
PHSKY holds the view that you should always stay in full control of your personal information. Because of this, we are transparent in publishing our data handling practices and we make it a point to inform you of the rights available to you.
This privacy policy should always be read side by side with the PHSKY Terms and Conditions. Together, the two documents establish the complete legal structure that governs the relationship between PHSKY and its members.
02 What Information We Collect
PHSKY limits its data gathering to what is truly necessary for the services we provide. We do not ask for, nor do we hold on to, any information that serves no purpose. The table below gives you a clear picture of the data we collect.
| Type of Information | Examples | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, and a government-issued ID number | Yes |
| Contact Information | Mobile number and email address | Yes |
| Financial Information | E-wallet number and transaction history | Yes |
| Game activity data | Your betting history, wager amounts, and win or loss results | Yes |
| Device-related data | IP address, browser, and the type of device you use | Auto-collected |
| KYC verification documents | A scan of your NID or passport, plus a selfie | When applicable |
Data we never collect
- Your full credit or debit card number, including the CVV
- Passwords for your social media accounts
- Details about your family members unless they give permission
- Live location tracking info
03 How We Collect Information
PHSKY collects information through a few different channels, and we want you to know exactly what those are so there are no surprises.
Direct data you provide
You provide this information directly when you register for a PHSKY account, update your account details, go through KYC verification, or contact our customer support team.
Automatically gathered data
When you browse the PHSKY website or use our app, we automatically pick up certain details, including the following:
- Your IP address and approximate location, down to the country level
- Browser type and version
- Device type — whether you are on mobile, desktop, or tablet
- Time spent on the platform and which pages you visited
- Referral source, meaning how you landed on PHSKY in the first place
Cookies and similar tracking technologies
PHSKY uses cookies, web beacons, and similar tracking technologies to give you a smoother, more personal experience. For the full rundown on how cookies work, Cookie Policy just check the section below.
04 How We Use Your Information
PHSKY only uses your personal information for clear, lawful purposes. If your data is used for any reason, that reason is spelled out right here.
- To create and manage your account
- To process and verify your payments
- To complete Know Your Customer (KYC) verification
- To prevent fraud and money laundering
- To provide you with customer support
- To make sure gaming stays responsible and fun
- To satisfy legal and regulatory obligations
- To improve our services and fix issues on the platform
- To send you tailored offers and bonuses (only with your consent)
- To keep the PHSKY platform secure
PHSKY will never sell or rent your personal information to outside advertisers. That is a core promise we make to our players.
05 Information Sharing Policy
There are only a few limited situations where PHSKY may share your information. These are laid out clearly below.
When your information may be shared
- Payment provider: Digital payment channels — only the details required to complete your transaction
- Game provider: Gameplay data — only the information needed to run the game
- Law enforcement agencies: In response to a court order or a binding legal obligation
- Anti-Fraud Agencies: To prevent money laundering and fraud
- IT Service Vendors: Server and security support — covered by a non-disclosure agreement
Cross-Border Data Transfers
PHSKY may host its servers in different countries. Whenever data moves across borders, PHSKY makes sure the destination country has proper data protection safeguards in place.
Aside from the exceptions listed earlier, PHSKY will never share your information without your approval. If a third party receives your data, that party is bound to follow standards just as strict as those in this privacy policy.
06 Cookie Policy
PHSKY uses cookies and similar tracking tools to make your browsing experience smoother. A cookie is a small text file saved on your device when you visit a website.
Types of cookies we use:
| Cookie Type | Purpose | Storage Duration |
|---|---|---|
| Essential Cookies | Keeps your login session and security tokens active | Deleted when the session ends |
| Functionality Cookies | Remembers your language preference and theme settings | One year |
| Analytics Cookies | Helps us understand how you use the platform | Six months |
| Marketing Cookies | Shows promo offers tailored to your interests | Thirty days |
Managing Your Cookie Choices
You can disable or remove cookies at any time using your browser settings. Just keep in mind that if you turn off the essential cookies, some PHSKY features may no longer work as intended.
07 Data Protection Measures
PHSKY protects your information using top-tier industry technology and processes, in line with our PAGCOR-licensed platform. Here’s a rundown of the multi-layer security setup we have in place.
- 256-bit AES encryption — covers all data transfers
- TLS 1.3 protocol — secures network communications
- Two-factor authentication (2FA) — strengthens account protection
- Real-time DDoS protection — filters harmful traffic around the clock
- Ongoing penetration tests and security audits — proactive checks for vulnerabilities
- Encrypted backup systems — keeps stored records safe
- Employee data protection training — reinforces privacy practices across the team
- Access controls and audit logs — tracks every interaction with your data
No system is completely foolproof. Should a data breach happen, PHSKY will notify all affected members within 72 hours, exactly as the law requires.
08 Your Rights
As a PHSKY member, you have the following rights over your personal data. Get in touch with support to exercise any of them.
Access to your information
You can request a copy of the personal data PHSKY has stored about you at any time. We’ll provide it within 30 days.
Correction of your information
If the data we hold is inaccurate or incomplete, you can ask us to update it. Once we verify your request, PHSKY will make the correction within 14 days.
Deletion of your information
In certain situations, you can ask for your account and its related data to be removed. Barring any legal requirement to keep it, PHSKY will finish the process within 30 days.
Objection to processing
You may object to your data being used for specific purposes, especially for marketing communications.
- Data access — delivered within 30 days
- Data correction — completed within 14 days
- Data deletion — processed within 30 days
- Your Data, Your Way – Download It in a Readable Format
- No More Promos – Opt Out Instantly
- Restricted Processing – Applies in Certain Situations
Want to use any of these rights? Here's how. For privacy matters, email [email protected].Just send us an email or reach out on live chat. Once we confirm it's really you, PHSKY will process your request as fast as we can.
Zero-nine Data Retention Period
PHSKY doesn't keep your data around longer than necessary. Each information type comes with its own storing schedule.
| Type of Information | Storage Window | Purpose |
|---|---|---|
| Profile Information | Five years after you close your account | Mandated by law |
| Monetary Transactions | Seven years | To comply with anti-money laundering rules |
| KYC verification documents | Five years | To satisfy regulatory obligations |
| Play History | Three years | For settling conflicts |
| Customer Support Chats | Two years | To enhance our service quality |
| Marketing Data | Until consent is withdrawn | Personalized offers |
Once the prescribed retention period ends, PHSKY securely destroys or anonymizes the data. Should any information need to be kept for a longer time, you will be notified in advance.
10. Minors' Privacy
PHSKY is only for individuals aged 18 and above. We do not knowingly collect information from minors.
- Age is verified during registration.
- Age is reconfirmed during the KYC process.
- Accounts identified as belonging to minors are closed immediately.
- If a minor’s information is present, it is deleted immediately.
If you know that a minor has opened an account on PHSKY, please For privacy matters, email [email protected].inform us. We will take immediate action.
11. Changes to This Policy
PHSKY may update this privacy policy as needed. When changes happen, the following process is followed.
- At least 14 days’ notice will be given before significant changes.
- Change notifications will be sent to your registered email or via SMS.
- The date of the latest update will always be shown at the top of this page.
- If you do not agree with the new policy, you may request to close your account.
- Continuing to use the service after the changes will be taken as your agreement to the new policy.
To keep up with the latest privacy policy updates, subscribe to the PHSKY newsletter or visit this page regularly.
12. Contact Us
If you have any questions about this privacy policy or your personal information, please contact the PHSKY support team. We are ready to assist you 24/7.
- Email: [email protected]
- Live chat: Click the icon at the bottom right corner of the website.
- Support hours: 24 hours, 7 days a week.
- Average response time: within 5 minutes.
